[Resolved] Whirlpool India — Washing machine service center

ashusonu85

from Rania, Haryana

Address:

Kota, Rajasthan, 324005

Whirlpool service center at kalavati market, gumanpura, kota is worst service center i have ever seen.s/c engineer dosent konw about anything.their owner have no controlled their engineer.when engineer visit at home they told some charges and when equipment reached at service center their ower told some other charges, means owner cheated and their staff and himself behaviou r is not good with customer.

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Feb 14, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Whirlpool India Customer Care's response Dear customer(ashusonu85),

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Jan 07, 2017

Whirlpool India Customer Care's response Dear customer,

Our service engineer had visited your place and found that the Drive assembly is defective in the appliance. Now, we will send the technician to lift the appliance to workshop for repair.

Regards,
Whirlpool Support

Verified Support

Jan 12, 2017

Whirlpool India Customer Care's response Dear customer,

The required parts have been replaced in your appliance and the same is working fine now. Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support