[Resolved] Whirlpool India — washing machine top load fully automatic | |||
We bought top loading whirlpool fully automatic washing machine in oct-2014. It worked well for one year as mentioned in the warranty. But from the last month, there was a heavy sound in the spin tub while rinsing and spinning. We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 350/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is around rs 7500/- that also comes with only 2 months warranty. On hearing this i was shocked because actually we use only liquid detergent to wash the clothes and in my home only there are two-person clothes will be washed once a week. I asked him why the quality is so poor; he said all the washing machine of this company will work only for the mentioned warranty year afterward all problems will occur. Please don’t buy a whirlpool washing machine. Was this information helpful? | |||
Mar 7, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Feb 02, 2019 Whirlpool India Customer Care's response Dear Team, Our service team tried contact customer but couldn't get through. Regards, Whirlpool Support. Verified Support Feb 04, 2019 Whirlpool India Customer Care's response Dear Team, Our service team tried contact customer but couldn't get through. Regards, Whirlpool Support. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3572
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
We have also been facing same issues with our Whirlpool washing machine for same model and have been advised the same as mentioned above, not sure of the correct solution and still waiting for second opinion as amount of repair suggested by Whirlpool representative seems obnoxious considering the age of machine.
If possible, please share necessary contact details or any information.
We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.
Regards,
Whirlpool Support.