[Resolved]  Whirlpool India — washing machine white magic not spinning

Address:

Attapur Hyderabad, Hyderabad, Telangana, 500048

I purchased washing machine on 27 th oct 2019 and is not spinning. I want replacement of the product. When i raised a complaint to whirlpool customer care a technician visited and inspected it and raised a report that board is not working hence there is a spinning problem. Then i requested for replacement of washing machine. I didnt want any repair or replacement of parts. Since my previous machine had same problem i discarded it and bought this new washing machine white magic model. The service of customer care is very poor and none is tesponding to my calls. They are unable to respond me the status of my complaint and keeping me waiting on call stating that their senior will speak to me and then disconnecting the call without connecting me with their senior. If this is the sort of your response i am compelled to approach consumer forum. Even there is no response to the email sent to help desk.
J. Hanmanth rao
Ph.[protected]