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[Resolved]  Whirlpool India — Washing machine - Whitemagic 123 650S - Wrong service

We have raised service request for machine not working. A service professional from Eswar Services, Santhipuram, Visakhaptnam - 530016 has attended and replaced the PCB board and left. As the machine is out of warranty, we have paid rupees 4400.

The machine is not working as before that whenever power goes and comes back the machine is starting from beginning rather than the point where it stopped. We suspect the service professional has fixed wrong version board or defective board.

We have called service office but they have very worse response and keep on delaying to address the issue. we are struggling from past one month. Request the concerned people to resolve the issue as quickly as possible.
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Oct 27, 2021
Complaint marked as Resolved 
The service center has replaced the PCB with new one then problem got fixed!
Whirlpool India customer support has been notified about the posted complaint.
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