[Resolved]  Whirlpool India — Washing machine whitemagic

I purchased a washing machine whirlpool fully automatic top load in 2015 now it was working after a sudden power failure the tub stopped rotating and I registered a complaint on whirlpool authorized service centre on phone ([protected]) on Saturday 5-12-20 and they said they will attend on Monday on Wednesday a technician called and visited the site within two minutes he said the machine to be taken to the service centre and will do within two days and I agree but after two days another technician called and asked me what was a complaint and he will visit the site then decide what to do I again called the service centre then have no information about my complaint from both the technician. actually what I would do to solve this issue? my name: Rajesh place: Kolazhy, Thrissur, Kerala