Whirlpool India — Whirlpool 360 fully automatic washing machine

Address:

B201, Benzer Tower, 90 Feet Road, Thakur Complex, Kandivali East Mumbai 400101

We had raised a complaint with the name of Ramchandra Ghatkar on .
We We repaired our washing machine by whirlpool technicians, they have cost us Rs 8400 [2000 by cash and 6400 by GPAY] [Breakup : Capacitor of 650, another capacitor 1250 and Drum of 6500] for drum replacement where they have provided us an used drum by saying it's a new one. They Repaired it on 28th June 2021 and it did not function for a single use. When it comes to spinning, it's stopped. We tried reaching so many time to the person/repair center from where they had sent technicians, they did not answer our calls at first, but after a while when we called from different number they received finally and they were only telling us that we will re-visit, but they haven't. It's been more than 20 days.
When we paid they told us we will provide bill online, but that even they did not provide.
The repair center dealer name and number as follows :
Name : Aazmi
Contact : [protected]

Now they are talking like they don't even care. Please look into this issue.