[Resolved]  Whirlpool India — whirlpool automatic washing machine

Address:New Delhi, Delhi, 110052

I have used Whirlpool's automatic washing machine for the last 15 years with complete satisfaction, so when it started giving me trouble I purchased another machine (Model 360 Bloom Wash) on 27/6/17 from Sangam Electronics, Model Town, Delhi.
But now I am not at all satisfied with its functioning.:
1 The machine starts working with very little water and the clothes run semi dry and I have to pour water in it
2. The clothes remain dirty even after washing as the top layer of clothes does not mix with the clothes lower down and these keep on circulating at the top only.
3. The clothes get entangled and fray at the seams.
I have requested the engineers from the company but they were of no help.One of the said that there is some manufacturing defect in this model and they working on it and after it is done, this machine will be replaced.
I am now fed up with this machine and I want the company to either get it right o replace it with some better model.
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Oct 28, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Sep 22, 2018
Updated by raghavkamalgupta
no response from Whirlpool yet
Verified Support
Sep 25, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Sep 26, 2018
Whirlpool India Customer Care's response
Dear Customer,

We got it checked with the service team and confirmed that our service technician is going to visit at your place on Saturday to assist you with the appliance issue.

Regards,
Whirlpool Support.
Verified Support
Nov 15, 2018
Whirlpool India Customer Care's response
Dear Customer,

We're glad that your concern has been resolved. Please feel free to contact us for any further assistance.

Regards,
Whirlpool Support.
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