[Resolved]  Whirlpool India — Whirlpool double door refrigerator overcooling and becoming like stone

Address:

Chennai, Tamil Nadu, 600040

Hello Team am preethi here from Anna nagar Chennai, I purchased whirlpool refrigerator double door on 2nd Feb 2016 it was functioning without any problem for first one month. Then problem started every now and then initially it was not cooling at all. Then it was solved then again it started to over cool and all the things inside fridge was like stone. Many technicians came home and tried to rectify it none was able to solve the issue permanently. Last complaint was raised on 31st August 2016 asking for replacement they said one last time we will check the issue and arrange for replacement. But now again issue has raised over cooling and all the products in the fridge is becoming like ice stone. When we called the same person who promised us to arrange for replacement is not responding properly and disconnected the call. That technician name SATISH who work under the team lead called SUNIL(manager) in 18th main rd Anna nagar branch Chennai I guess if am not wrong. They are very irresponsible in there words. Still our problem is not resolved. Please anyone from higher level in whirlpool help us on this issue. Am ready to take this issue to any level unless we are getting our issue resolved. We need replacement of this refrigerator. We faced enough problems with this. No one will be as patience as we were. Please help us