[Resolved]  Whirlpool India — whirlpool fully automatic top loading washing machine bearing problem

Address:House1, Audumber colony, Behind Church Gate, Malegaon

We bought top loading whirlpool fully automatic washing machine about 3 years before. It worked well for two years as mentioned in the warranty. But since last week there was a heavy sound in the spin tub while rinsing and spinning.

Contacted the whirlpool support team and the mechanic came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is about rs 5200/-

Isn't this too much? Seriously around 1/3rd of the total cost of new washing machine? On looking further into this, i could see many customers facing the same issues, so i believe this issue is more based on quality of whirlpool washing machines.

I hope i do get a revert back from the concerned team as soon as possible.
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Jan 12, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
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