Whirlpool India — Whirlpool India Double Door refrigerator repair

Whirlpool India — Whirlpool India Double Door refrigerator repair

S Soumyojit1993 from Bengaluru, Karnataka Feb 23, 2022 Feb 25, 2022 This thread was updated on Feb 25, 2022

The service promised and what Whirlpool is doing in the name of service is the most worst service anybody can ever get. First I received a call from an engineer who said in my pincode he can not provide service. It is 560099. He provides service in 560100. However the My next building pincode is 560099. Anyways he REFUSED to provide any service and did not even listen what I am trying to convey. He said someone else will connect me. Even after raising a request and reaching out to Customer care again and again no engineer reached out to me over call. I do not understand, It this the standard WHIRLPOOL (leading company) follows for customer support? Whirlpool is selling products with so much promises for what? Your engineers neither know how to talk nor know how to listen. Please employ engineers who are Human not robots. Was this information helpful? No (0) Yes (0)
Whirlpool India customer support has been notified about the posted complaint. Verified Support Feb 24, 2022 Whirlpool India Customer Care's response Dear Team, We are working on this case and we will share the updated status shortly. Regards, Whirlpool Support Feb 25, 2022 Updated by Soumyojit1993 I am still waiting on the Engineer to visit my place and fix the issue. Today morning service person came and identified the issue and confirmed me by today 3 PM engineer will come and fix this however, his Phone went off ringing. After 72 hours of logging ticket, and with multiple takings with Customer care, service center, all I know is my 5 months old Fridge compressor is having issues. That is all. The Engineer is still busy acting GOD (not showing up neither showing indication of vilibility) and WHIRLPOOL proved yet again, they are FRAUD when it comes to service. In the mane of What WHIRLPOOL provides is bunch of false hope. No regard or value for the customer time and problem. Worst of all, WHIRLPOOL thinks, with a "SORRY" all the lies will be undone. Feb 25, 2022 Updated by Soumyojit1993 I am still waiting on the Engineer to visit my place and fix the issue. Today morning service person came and identified the issue and confirmed me by today 3 PM engineer will come and fix this however, his Phone went off ringing. After 72 hours of logging ticket, and with multiple takings with Customer care, service center, all I know is my 5 months old Fridge compressor is having issues. That is all. The Engineer is still busy acting GOD (not showing up neither showing indication of vilibility) and WHIRLPOOL proved yet again, they are FRAUD when it comes to service. In the mane of What WHIRLPOOL provides is bunch of false hope. No regard or value for the customer time and problem. Worst of all, WHIRLPOOL thinks, with a "SORRY" all the lies will be undone.
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