[Resolved] Whirlpool India — whirlpool mwo 25l crisp steam#37695

nisarseethi

from Calicut, Kerala

Address:

Kozhikode, Kerala, 673016

Bought on 26 dec 16 from bismi appliances kozhikode. Does not heat up on checking, the service representative told due to less voltage at wayanad, it is not getting heated. Now the oven has been shifted to kozhikode, still not getting heated. That shows that the problem is not voltage, but some technical fault. Till date the oven is not used, which is a waste of money. Request for necessary repairs/replacement please

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Dec 11, 2018

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Whirlpool India Customer Care's response Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.

Verified Support

Oct 30, 2018

Whirlpool India Customer Care's response Dear Customer,

Our team member tried to get in touch with you, but sadly couldn't reach you. Please share an alternative number with us or let us know the convenient time to contact you.

Regards,
Whirlpool Support.

Verified Support

Nov 02, 2018

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue.

Regards,
Whirlpool Support.

Verified Support

Nov 02, 2018

Whirlpool India Customer Care's response Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.