[Resolved]  Whirlpool India — whirlpool puratron - water purifier

Address:Kolkata, West Bengal, 700103

Hi, i purchased a whirlpool water purifier (Puratron 8litre model) from the shop sales emporium (Sonarpur, kolkata) on 22.06.2018. They delivered the purifier on the same day and told that they will install it by saturday (22.06.2018). I received a call on that day about them coming to my place, i waited the whole day but nobody arrived. I called them later and found out that they were unable to come and it will be done next day (I. E. Sunday). I called them on sunday when i didn't received any calls about them coming. The seller told me its sunday so they will do it on monday. I waited on monday yet nobody arrived. The sales executive told me to send my copy of bill via whatsapp. I did that yet nothing happened. Today it has been 4+ days almost. Yet nobody has arrived yet to install the appliance. I have so many other works to do.. I can't wait whole day for them and finally finding out nobody will arrive. Hence i am posting it here and hoping for a positive response. They sales executive is not even picking up my calls now.
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Sep 22, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Whirlpool India Customer Care's response
Dear Farhan,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Aug 21, 2018
Whirlpool India Customer Care's response
Dear Farhan,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
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