Whirlpool India — Whirlpool Refrigerator - Issue

Address:

JP NAGAR BANGALORE 560078

Hi Sir,

I am very disappointed with my purchase of Whirlpool Refrigerator and the service provided to me. It has been more than a week now and still the issue (Over cooling and No light) has not been solved. They have visited my home more than 5 times and replaced all the new parts like compressor, relay, gas refilling, thermostat, defroster, etc... They have charged me for all the parts (Rs.4542) but still now I have not received the bill.

There was No reply received so far, Even though I have called multiple times to the call center, but the response is pathetic and they have never called back.

Every time the customer care executive gave a false commitment that it will be resolved today. They delayed a lot and in the end the send a non-technical or untrained staff.

I request you kindly look into the issue on high priority.

Best regards

Raghuram