[Resolved] Whirlpool India — whirlpool refrigerator not cooling

Ajaysah143

from Mumbai, Maharashtra

Address:

House No- SW/015/0169, Mahant Nagar, Near Vodaphone Tower, Mahant Baba Mandir, Katihar (Bihar), Katihar, Bihar, 854105

I have purchase a new whirlpool refrigerator on 8th May 2019 online through Flipkart. Due to my old refrigerator i lapsed replacement policy.
After that when we use this product it was not cooking properly. So i complainted to whirlpool company. Whirlpool Executive visited 3 times but they could not resolve cooling problem in my new refrigerator and they assure only that problem will be resolve.
I am not purchase this refrigerator to complain again and again. So it is my humble request to you please do what ever you can to replace this product.

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Jul 22, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Aug 10, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support