[Resolved]  Whirlpool India — Whirlpool refrigerators

Address:no 9,4th cross mathrushree road, akshaya nagar,begur post,hobli,bangalore-68

Hi,
The whirlpool refrigerator i purchased on 13/07/2008. It was working perfectly for last 12 years. Recently in july 2020 we had a problem where our fridge was not cooling. We raised a complaint with authorised customer care using "[protected]", they sent a person by name nayeem pasha to service. He said they are the authorised service people from whirlpool company. Nayeem pasha's phone number is: "[protected]". He replaced gas and claimed to work haseless from now. He charged us 7000 rs, till today i havent received any receipt which he claimed to be sent to my registered email id or watsapp number.
The fridge worked for exacly 2 days and stopped cooling again. Now we called him again but he didnt turn up evading our questions. If we contact anyother service center they claim to do the same with 7000rs charge again. I smell some kind of a scam here. Can somebody please help me fix my fridge. We are fed up and tired spending money like this.
Please contact me on : [protected] for any queries.

Thanks,
Chikkamath
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Aug 13, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
Whirlpool India Customer Care's response
Dear Team,

We got it checked with our service team and confirmed that you have locally repaired your appliance. Hence request you Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support
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