[Resolved]  Whirlpool India — whirlpool selling faulty ac in market

Hi all prospect customers for whirlpool.
I would recommend not to buy any product from this company.
Be aware that if you are planning to buy any whirlpool product then immediately drop this idea. On the same price you can get products from other competitors but at least they will provide you customer satisfaction wrt to service and specially under warranty.
Why i am saying all this, is the frustration i am having because of whirlpool. I had brought a ac (Latest of whirlpool: 3d cool xtreme) on 5th may, which after installation not working. I logged compliant on call center on 21st and a technician visited to check the problem after 2 days. He first told me that problem is with indoor unit, which is having faulty parts, not capable to transfer electricity to outdoor unit and it is common in invertor acs. Now service team is saying that outdoor is faulty and there is no conclusion on this. They have left both the parts opened at my home and not ready to assemble it also. After 3 days there was no updates and i called to corporate office from where i got multiple contact details and i am continuously following with them. Persons with whom i had interaction are amit (Alwar service store manager), deepak (Area sales manager, jaipur), amruta, vikram, sashi. Every one is just moving me around and seems noone is really working to resolve customer problems.

So if you want to have tension free customer service, then dont go with whirlpool.

Dushyantt
[protected]