[Resolved]  Whirlpool India — whirlpool service centre-arihant pune,

Address:

Pune, Maharashtra

I have made a service request for my fridge door issue to whirlpool call centre. Service engineer visited us and asked to get it repaired locally. He said the plastic border of the bottom door which wad broken is not available. I asked why should i py again to local technician and what is the assurance of their quality? Service engineer and the store manager said it is not their problem. Such a money minded pathetic service. He collected service charge without any service and left.

If whirlpool does not have spares they should stop manufacturing electronics items.
I have also complin this to multiple emailid. They do not have the escalation process defined.

I suggest whirlpool, do not outsource service to inefficient company who cheat the customer. It is not good for your brand. You are loosing your customer.