[Resolved] Whirlpool India — whirlpool service centre poor response

joicep

from Chennai, Tamil Nadu

Address:

600048

I have purchased whirlpool white magic washing machine for the dated of 28/07/2015 inf[protected]. At the time of installation person said all material installed properly. After two years at the bottom of machine water leakage happen and heavy noise come in the machine. I called whirlpool service centre. Engineer come and service my machine for the rs7970/-. But still problem not solved, same issue coming. Due to regarding this again approached service centre three times. But service engineer told me i have no time to visit your machine. Its response was very bad. Herewith i have attached all related bills. I have purchased same model another machine for my brother house and same problem happened.

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Mar 29, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Verified Support

Feb 26, 2019

Whirlpool India Customer Care's response Dear Team,

In this case appliance issue has been resolved. Confirmation received from customer hence, case is closed.

Regards,
Whirlpool Support.

Jun 27, 2019

Updated by joicep Appliance issue resolved.