[Resolved] Whirlpool India — whirlpool split ac 1.5 ton

BharatKumar putta

Address:

FLAT 313, BLOCK-A, CATTLEYA SRIVEN NEST APARTMENT, HALASAHALLI ROAD, BEHIND VARTHUR POLICE STATION, VARTHUR, Bangalore, Karnataka, 560087

Never have i ever regretted buying a product like i am doing right now for purchasing ac from whirlpool. I raised a complaint that ac isn't cooling on april 20th and till today the engineers haven't beenvisited to check what causing that? Every day i raise a complaint, they close same day stating some lame reason, customer care dept is very very skilled to provide false expectations. The service center people don't have any skills and nor do their technicians. I have to keep on calling them every time to check if they will be visiting or not. My machine is not even one week old and i need it to be replaced. I even said i have a kid and it's impossible in this heat. But you guys are worthless. Take your machine back!!! Give me my money back.

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Jun 5, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Jun 19, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support