[Resolved] Whirlpool India — whirlpool washing machine broke and spares not available

Ali Asadullahh

from Hyderabad, Telangana

Address:

Road no 12 Banjara Hills Hyderabad, 500004

Its just so frustrating with this company Whirlpool, and American one but selling products in India without good service or spares for its products. I bought a Whirlpool washing machine front load and it cost me Rs 25000. It gave me several problems right from replacing its motor to digital display. This time the angle supporting the drum broke. Whirlpool service says drum must be replaced. After 1 month they say drum is not available for this model. My machine has become absolutely useless just because the spare is not available with Whirlpool. WHY SELL IF YOU CANNOT SUPPLY THE SPARES OR REPAIR IT???

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Sep 7, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Verified Support

Aug 07, 2019

Whirlpool India Customer Care's response Dear Customer,

Our service team tried to contact you but couldn't get through since long. Regrettably, we are closing this complaint in our database/records.

Regards,
Whirlpool Support