[Resolved] Whirlpool India — Whirlpool washing machine - eco drive | |||
Hello All, It is highly disappointing and frustrating with whirlpool, we bought a Whirl Pool Eco - Brand washing machine on June 2016. The Delivery was made and 2 days later the product was demonstrated. The way they demonstrate, they would never never disclose any caveats, like Water Blockage, they would explain to buy various products like accessories along with the washing machine that would cost us around 6K. These products are not available in the market as they manufacture for their brands. I was asked to buy a Magnetic Water Absorber for 2K, that absorbs that impurities or any dust in water. Then later i was given a Liquid that cleans the drum and each packet of it cost around few hundreds. When they identify the issue with their brands, why cant they add the solution to their product. Why we need to buy like an accessories, when it seems a necessary for the product. More over the new accessory will not come under any warranty. I would advise people not to buy any product that would later ask them to buy extra accessory to solve the issue to the original product. Now days they are creating the problems and knowing the solution to it, and identifying a new strategy to make more money by selling the solution. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 Whirlpool India Customer Care's response Dear bala.ramanathan, We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team. Regards, Whirlpool Support Verified Support Sep 26, 2016 Whirlpool India Customer Care's response Dear bala.ramanathan, We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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