[Resolved]  Whirlpool India — Whirlpool Washing Machine Not Serviced Even Though Under Warranty

Address:

Bangalore, Karnataka

I had purchased Whirlpool Ace 8.2 Stain free washing machine on Jan 16, 2014. In October it developed a crack by the side of dryer when it was drying clothes.For the past few weeks I have been trying to get service done so that the damaged body part can be replaced.They are saying sometimes that plastic is not covered but the whole washing machine is made of plastic body. Also there is no mention of that in the warranty card. It excludes only rubber and plastic accessories (like tube and stand). The whirlpool service request number is BG[protected]. The service request was handed over to third party company www.caretelindia.com. They are asking for Rs 2500 to Rs 3000 from me to get the service done.