[Resolved] Whirlpool India — Whirlpool washing machine not working from 6 months | |||||
Hi team, I am udit dharni, resident of jalandhar city. I am facing issues with the whirlpool washing machine from the last 6 months. After registering the complaint at the service center situated at shop no. 134 a/11 central town, jalandhar city. One of the executive reached out to our address to resolve the issue. After examining, he confirmed that one part needs to get replaced and he will replace it as soon as they have that available. Then, months past away but no response came from their side. Then, i personally visited at service center. Customer care executive again confirmed that we will replace it asap. At present, whenever i call at service center, the only response i am getting is we will send an engineer to your address on monday, saturday... I don't know when will this day will come at their calendar. Till now, i am still struggling with the service center team. I don't know what they are doing there if they don't have that part in stock from the last 6 months. Please resolve my problem asap. Regards, Udit dharni +91-[protected] H. No 61, lane number 3 friends colony opposite d. A. V college, jalandhar Was this information helpful? | |||||
Sep 26, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 26, 2016 Whirlpool India Customer Care's response Dear Udit, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm regards, Whirlpool India | |||||
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