[Resolved]  Whirlpool India — whirlpool washing machine replacement

Address:Munnekolala, Marathahalli, Bangalore, 560037

Hi team,
My self surender reddy, registered mobile no: [protected].
Recently we have purchased whirlpool fresh care 7112 front load washing machine

We see more motor noise when washing machine running even with lower load, purchased around 1month back.
Technician recommended to go replace and he said it would happen in some 20 days, its been more than 40 days, no replacement happened and people are not responding to phone calls.

Can we get solution here at earliest?
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Aug 6, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Feb 20, 2020
Updated by gsreddy771
Place: Munnekolala, Marathahalli, Bangalore.
Serial Id:SLB[protected]
Date of Purchase: 25/24/2019
Verified Support
Feb 21, 2020
Whirlpool India Customer Care's response
Dear Team,

We have forwarded the concern to our concerned department and will update you status shortly on same.

Regards,
Whirlpool Support
Feb 27, 2020
Updated by gsreddy771
Hi Team,
any further update on this?

I have been calling whirlpool customer case since many days and they are keep telling the technician would contact. No one has contacted yet regarding this complaint, such a irresponsible team you are.

I'm ending up spending a lot of time raising complaints and making calls to customer care.

If you can't serve the customer don't run the business.
Feb 28, 2020
Updated by gsreddy771
any updated on this?
Verified Support
May 08, 2020
Whirlpool India Customer Care's response
Dear Team,

We would like to inform you that we are unable to get response from customer end past 3 days hence, regrettably we are closing this case. Request you to please let us know in future if you required any assistance.

Regards,
Whirlpool Support
Complaint comments 

Comments

Hi Team,
any further update on this?

I have been calling whirlpool customer case since many days and they are keep telling the technician would contact. No one has contacted yet regarding this complaint, such a irresponsible team you are.

I'm ending up spending a lot of time raising complaints and making calls to customer care.

If you can't serve the customer don't run the business.

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