[Resolved] Whirlpool India — whirlpool white magic 123 washing machine pcb control unit replacement | |||
After calling the whirlpool customer care they sent some third party engineer who took the PCB controller by saying we will try to repair it first otherwise it has to be replaced for 6000 Rupees. First of all dont whirpool has authentic service center of there own . And secondly the moment they said we will try to repair i knew there major share is in selling the PCB component for which the market cost is 2600 Rupees. I need an explanation on these two things.. 1. Authorized Whirlpool service center 2. Huge difference in the cost of PCB component . As my understanding is the major benefit in buying stuff from these big brand name is Service. However, if you wont support us in the end then there is no use of trusting WHIRLPOOL. Was this information helpful? | |||
Oct 25, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support Sep 24, 2019 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards, Whirlpool support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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