[Resolved] Whirlpool India — Whirlpoolrefrigerator ; having cooling problems/mother board issue | |||
Whirlpool fridge has been diagnosed to suffer problem with the pcp board/mother board. Either not cools or cools vegetables to stone hard state. Milk and all consumables have to be virtually drilled. Problem outstanding since january 2015.. Complained and repeat reminder complaints never had any effect. They orally indicated to pay us totol loss compensation at very unfavourable terms, but have still not made official offer. No repair effectively conducted and no replacement nor settlement offer.. Have complained on their grievance recording site but facing stone wall again.. Fridge make; whirlpool; date of purchase 27/08/2012; serial number inf[protected]; double door ; person contacted mr babu of whirl pool office chennai (Mobile number[protected]) mr babuis totally is inactive and does not care to take any decision nor even take calls. Was this information helpful? | |||
Sep 11, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Whirlpool India Customer Care's response Dear kanchanakrishnan, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm regards, Whirlpool India | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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