I bought top loading whirlpool fully automatic washing machine in aug 2016.
It worked well for two years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 472/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. and said the cost is around Rs 6500/-
Motor is having 10 years warranty still dont understand why they are charging half the cost of washing machine. Was this information helpful? |
We have Inspected that customer has repaired his product locally. Hence we wish to consider this concern as closed. Please feel free for any further assistance. We hope to serve you in the near future.
Regards,
Whirlpool Support