[Resolved]  Whirlpool India — worst service-feel like cheated

Bought a whirlpool refrigerator on 16/08/2014 from a local vendor ( A one Enterprises, berhampur, odisha) with the below model details and the cost was almost 37K. model - FF 2D 355 4S / 2014 Type - Frost free Gross vol - 340 l Storage vol - 310 Starting from the very next day had an issue with it. Even its a dual door the whole freeze is getting ICED and there is a leakage of water across the refrigerator. Raised a complaint on 18/08/2014 with local service centre and the local engineer mentioned there is an issue and it needs a replacement. He asked to connect to the regional centre and they promised the new freeze will be delivered in another 5 days. It's been 10 months and nothing was done. Every Time we usually reach to the team they always says it will take 2 more days. It's really FRUSTRATED and feels like CHEATED after paying so much bucks. Can anyone work on this to solve it ASAP. I am reachable at [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2015
Whirlpool India Customer Care's response
Dear siva102, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm Regards, Whirlpool India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information