[Resolved]  Whirlpool India — worst services

Address:Karimnagar, Andhra Pradesh, 505211
Website:[email protected]

I have purchased a refrigerator of whirlpool brand of 215 ltrs. Capacity from m/s. Leo electronics, ntpc jyothinagar, ramagundam, peddapalli - disti. Bill. No.1033 dtd.[protected]Enclosed). From the date of purchase the fridge is not working and complaints lodged online (03 times) withwhirlpoolcustomer care the details of which are given below :

Complaintsnumbers hd[protected], hd[protected], hd[protected], delayed date from ;[protected] but till pending the service mechanic attended and not rectified the problem and told that we are unable to rectify the problem. The details of the service engineers who have attended the complaints are given below. The service engineer closed the calls without information and signatures.

Service engineers names; imran (Visted 4 times) mobile no [protected], rajesh hyd distributor [protected], sagar [protected] (Visited 4 times) many times

I have contacted the dealer of m/s. Leo electronics at ntpc ramagundamwho is not attending to my complaint and threated me that you can do whatever you want and warned me not to come to his shop. Even the service engineers have responded in the same way. After facing a lot of problem and humiliation by the showroom and the service engineers, i am forced to approach you for needful action and justice.

Your faithfully,
Namani devendar contact no [protected], [protected],
Hno11-4-475/1, tarakarama nagar, 8inline colony godavarikhani, pincode 505211, peddapalli disti, telangana
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Jul 17, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
Whirlpool India Customer Care's response
Dear Hemant,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.
Verified Support
Jun 16, 2018
Whirlpool India Customer Care's response
Dear Devendar,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
Complaint comments 

Comments

I have bought above noted refrigerator in April 2008, But i am very sorry to inform you that this filed item fails in every summer. It stops cooling in every summer. In the initial year of purchase, your company has repaired it for 2 or three times I REQUEST YOU TO PLEASE REPLACE THIS REFRIGERATOR .

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