[Resolved]  Whirlpool — Magic gold/ Faulty product and replacement

Address:	Ludhiana, Punjab, 141015
Website:	Whirlpool india

We purchased a window ac (1.5 ton) on 18/06/2017 from DK Electronics (samrala chowk Ludhiana). After installation, what we observed there was not proper cooling in the room and same we had conveyed to seller and service centre. Technician came and checked ac and found something wrong. Next day service centre people took AC to service centre, filled gas and reinstalled AC at our home on trial basis. But the problem was persisting. Then service centre filed a complaint (CH[protected]) and ensured us that, AC will be replaced within 10 days, But AC has not been delivered till now. We are taking follow up with concered fellows on daily basis including (Corporate office[protected], Rameshwar [protected], ), firstly they said item is out of stock and now there is some GST conflictions.
Now it's 09/07/2017 and i dont have proper status of my product, i never axpected this from whirlpool. But now i am totally disappointed from their services and product releability.
Now i want they either return back my money or deliver a brand new piece.