[Resolved]  Whirlpool Of India — Inflated overcharge for a minor repair

Address:Mumbai City, Maharashtra

Shreyas konaje bldg no 3/5-9, Talmakiwadi, Tardeo, Mumbai 400007. Dear Sir/Madam, I want to complain against Whirlpool associated Service Center called Chamunda Appliance Repair whose technician Manoj accompanied by another technician repaired our fridge for a deep frost problem in the fridge and replaced biometer and timer. However they charged us Rs.4000(including Labour charges). The cash memo did not list individual cost for each item. The total cost was only mentioned. When asked about it they said they're aware of only the total cost. However we got the shock of our lives when we enquired the actual cost of these items in the market. These technicians have charged us more twice the amount of the actual cost. I request some action taken against these people. The address for Chamunda Appliance Repair as mentioned on the invoice is Sangam Society, Indra Nagar, Rani Sati Marg, Malad E Mumbai 400097. Ph no [protected]/[protected]. Hoping for some resolution. Yours Sincerely, Shreyas Konaje [protected]
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2015
Whirlpool India Customer Care's response
Dear Shreyas, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm Regards, Whirlpool India
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