[Resolved] Whirlpool — Refrigerator overcooling - service done but issue not resolved | |
Refrigerator was over cooling. Technician from Balaji service center visited on 30/sep/2020 after raising service request at Whirlpool customer care. We were charged Rs. 8200 to solve the issue. But after 2 days we found that the overcooling issue was not solved. The same technician not answering the phone. For more than 10 days we have been trying to have him visit again to solve the issue. Technician not answering phone anymore. Customer care also just promises that technician will visit.
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Aug 13, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Oct 17, 2020 Updated by Bharat Shelar Whirlpool India - misleading or faulty service from authorized technician Verified Support Dec 10, 2020 Whirlpool India Customer Care's response Dear Team, "Adjustment Done" As per customer his appliance adjustment has been done and same is working fine. Hence, we are closing this case. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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