[Resolved]  Whirlpool — replacement of defective refrigerator

Address:Pune, Maharashtra

I, Neeta Jadhav from nanded maharashtra. I purchased refrigerator whrlpool 280 ltr, model 20699, IF355 ELT 35(alpha steel) SR No. INE[protected] on 30/10/2017. It found defected. Hence I am requesting since past six month for replacement of the same. But shop oner and customer care has not taken any action. During the month of march fefrigerator had been checked by customer care's person and he told, replacement will be given within 15 days. Later he given me phone number of sarika madam and mahesh darwtkar who are manager of whrlpool pune. They also told replacement will be given within one month. But the same has not done yet.
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Sep 12, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding your appliance replacement concern. We request your understanding on the same.

Regards,
Whirlpool Support.
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