[Resolved] Whirlpool — servicing complaints

Pavan kumar js

from Bengaluru, Karnataka

Address:

Jangamashigahalli village ,kiwara post, 563125

Whirlpool is playing worst services in market,

Our washing machine was repair, so i rise a complaint, service advisor came and attended the complaint on 25/2/2019 and he charged 8000rs, but it's not working,

He said, i we don't have some spares. I ll get u in 2 days, almost 1 month is finished, no response from him.

This is very irresponsible form company side.

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May 29, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Verified Support

Apr 09, 2019

Whirlpool India Customer Care's response Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved.

Regards,
Whirlpool Support

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Comments

Pavan kumar js

from Bengaluru, Karnataka

I feel very sad to complain again and again on same issue, i have been addressing my issue 21th time in this month. No service men responds well, even after i paid a service charge of 8000 my problem not resolved yet. I gave complaint to customer care 4 to 5 times. Every day i calling to service men and manager . I was fed up complaining again and again on same issue, but no response from your end. As a customer i was very unsatisfied with your services. Is this value you give to customers. Is this the way you treat customers. From past 2 month my washing machine was not working. Even now i called customer care service and service person. Still yet no response. Awaiting a quick response.

Whirlpool India Customer Care's response, Mar 29, 2019

Verified Support

Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

jaygoel

from Mumbai, Maharashtra

They will send technician & will charge for it Rs. 400+...It's company money making tactics...first provide worst product...charge hefty for visits in the name repairs...never repair giving invalid reasons & charge again for visits...Surprisingly, , , , , that too in warranty period...Best thing is to throw Whirlpool product & go for some good brands...

WORST BRAND...WORST SERVICE...WORST PRODUCT...WHIRLPOOL