[Resolved] Whirlpool — Worst service!!! Unskilled technician | |||||
Name rajender SR no.DL[protected] job sheet no. 17884, 13856 i have purchased whirlpool refrigerator on 2008 double door actually this was my biggest mistake choosing whirlpool.ltd.the problem arise from 2015-16.i have lodged complaint several times and unskilled technician from vikas refrigerator works a-16, mongol puri kalan new delhi110085. technician who dont even know how to talk to the customer. visit and told the problem is of defrost for the same take my refrigerator to the workshop.they have change several parts.once again with same problem with same technician as well as same service centre telling that the another part is damaged pcb box.but the interesting fact is that the part is damage 2month ago but they change another parts to make some more money. i dont know how so much reputed company has worst service centre. i look forword to your positive reply. Was this information helpful? | |||||
Jul 24, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Whirlpool India Customer Care's response Hi Rajender,
Thank you for writing to us and letting us know about your experience. We apologise for the inconvenience you have experienced. We have escalated this with our team and they will contact you shortly.
Warm regards,
Whirlpool India
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