Whitepearl Holidays — still not refunding the money

Still deepak has to return 13690 rs. It has been more than 4 years now he has not returned my money. Serious action needs to be taken. Sometimes he picks up the call and gives a specific date. But never transfers the money on the given date. When called never picks up the call same thing he does again and again. This is the 4 time i am raising a complaint.