[Resolved]  Wildcraft India — complaint regarding inferior quality of wildcraft jacket bought.

Address:

New Delhi, Delhi, 110045

Hello sir/madam,

This is to bring in your notice about the wildcraft jacket i bought at one of your retailer shops.
It has been a week since i have started to wear it (The jacket) and it has now started to wear out by leaving fur/feathers from inside. As a result, it is uncomfortable to wear. Also, it is ruining other clothes when put on.

When i talked to the retail shop owner regarding this he told me that the jacket would be replaced by the same one (Same model). But i don't want the same one now.

At the time of buying the product, the retailer ensured me that it will be easy hand-wash and will not leave any such materials.
It is sad to see that being such a reputed brand your retailers are using treachery and false assurance to sell the product.

I don't want the same model-piece instead, i request you to either
1. Replace the jacket with a new model-piece of the same price range. Or
2. Kindly refund my money back.

Below i attached the bill for your kind perusal. I request you to address the complaint as soon as possible.

Thank you.

Deepak
[protected]