Wildcraft India — I bought bag from Wildcraft and has warranty for 5 years still the not getting the bag exchange

reemakarande

Oct 9, 2022

Address:

A1001,Aditya Vivaaz, Ravet, Pune,412101

Hi Team,
I bought sack bag from Lpro mall Chinchwad Pune in wild craft shop.
While purchasing the PPL ther told us even if the bag is burn it will get exchange.evenif anything happens to the bag the bag will ge exchange.Mow in 2-3 months the bag is damage at one place.Yesterday when we went to exchange the shopkeeper was very rude and he refused to get the bag exchange.
If this is the case what is the use of 5 years warrenty given to the bag by the company.Pleaelse stop making such nonsense.Stop fooling customers.
I need my bag get exchanged as I have 5years warrenty card with me.
.

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Wildcraft India customer support has been notified about the posted complaint.

Oct 09, 2022

Updated by reemakarande I need my bag to get exchange the quality of product is not good.i have warrenty card with me for 5years if not resolved will give complain in media as well as in news paper about wild craft