Wildcraft India — I had ordered wildcraft mask on 6th of June 2020 e first thing it got delivered very late | |||
I had ordered wildcraft mask on 6th of June 2020 e first thing it got delivered very late. When I open the package the product felt very small then what was explained in the product description page. The Mask is short on length and short on width. It's a pack of 3 open only one mask and the elastic was broken. Raise the complaint on the same day that I received delivery of the product. It's bin more than 10 days that I have register complaint but no action taken so far. Issue with product quality. I had been following up all emails and calls but there is no action buy wildcraft India team. I am really disappointed with the defective product and customer support. Wildcraft order number O05679a Was this information helpful? | |||
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Wildcraft India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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It's been more than a month that I have raised replacement request, but no appropriate action taken by WildCraft team. The only thing they are saying is we apologize for the inconvenience and we will deliver the product as soon as possible. There are 10 plus calls being made to WildCraft team and email chain is going on. But it seems they are interested in new orders not in resolving the issues of customer who already purchased something from wildcraft.
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