Wildcraft India — missing wallet

Address:

Pune, Maharashtra, 411007

I submitted my 3 fold wallet for service (Well-crow re-stitch) in westend aundh branch around 7 months ago. Since then i have visited the store more than 10 times and initially, store people told to come after 10-15 days, but finally after 5 months, they confirmed that they have lost it due to irresponsibility of one of the workers.
They did not provide me with any slip when submitting wallet, even after insisting them, and now finally they've lost it and blaming one of their ex-coworker. I have no refund received for the same, no compensation.
So much headache of visiting the store again and again, and so easy for them to say they've lost it.
Never expected such customer service from wildcraft stores.