[Resolved]  Wildcraft India — Neither Get delivery nor the money

Address:

Sonarpur, Kolkata: 700149

I bought 3 wildcraft masks from wildcraft app on 19th October worth Rs.400. and estimated delivery was 27th Oct 2020. on 27th Oct night, a delivery agent called me and asked to deliver the product on the next day. I agreed. from then I still did not get my product. called wildcraft nearly 6 times. every time they said you will get your product today. even I mail wildcraft India regarding my issue. they did not respond to it. I have all the proof screenshot and call records. It's simply harassment. and even mask is an essential product. and they are so careless to deliver it. and don't even refund my money. I want some serious action. attaching some proof as a screenshot.