[Resolved] Wildcraft India — Not exchanging the product

[Resolved] Wildcraft India — Not exchanging the product

S Shreyat

I bought a track pant from Wildcraft, order ID O7fba28, on sale. I requested for exchange within 7 days but now they say that discounted products are not exchangeable. If that is so they should have displayed it in such manner that it is clearly visible to the customer and one doesn't has to go about looking for it. This is clearly unfair and misleading on their part and a waste of customer's money. The pant costs 1080/- which is not a small sum, therefore, I would like the Wildcraft to kindly resolve this issue ASAP, if they really value their customers. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Wildcraft India customer support has been notified about the posted complaint.
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Wildcraft India Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Greetings from Customer Support!

We would like to inform you that as per our records, you have requested for return and as per our policy discounted products are non returnable, the same clause is already available in our site.

Please do refer below link for the same,

https://wildcraft.com/customercare#RETURNS_AND_EXCHANGES

For exchange, we request you to kindly visit any of the nearest authorized wildcraft store within 7 days from the date of delivery.

We appreciate your cooperation.

If you have more questions, please email us back anytime.

Regards,

Customer Support Team