[Resolved] Wildcraft India — Rain suit

Prakash240389

from Thane, Maharashtra

Oct 18, 2021

Address:

Wildcarft store Viviana mall gb road thane

I have purchased online rain suit in month of may of last week.but aftr use of 3to 4 days in rain i realized its leaking from jacket and pant. I mail to wildcraft for replacement.
Wildcraft revert that take replacement from any near by store i visited Wildcraft Viviyana thane store for replacement and receive replacement but replacement suit was also leak again i mail to wildcraft for replacement they said that handover product to near by store for replacement but i haven't received aby feeadback nor replacement. Cuatomer care divert to store and store not showing any responce. I have complaint no. And ticjet no. [protected].kinsly help to resolve

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Nov 19, 2021

Complaint marked as Resolved

Wildcraft India customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by Prakash240389 I haven't received any feedback from wildcraft store nor refund of product

Verified Support

Oct 19, 2021

Wildcraft India Customer Care's response Dear Customer,

Greetings from Customer Support!

We request you to kindly wait, we shall check with our concerned team and revert back to you.

We appreciate your cooperation.

If you have more questions, please email us back anytime.

Regards,
Customer Support Team