[Resolved] Wildcraft India — raincoat

Sujata Sankaran

from Thiruvananthapuram, Kerala

Address:

Focus Mall, Near Mofussil Bus stand Kozhikode, Kozhikode, Kerala, 673303

I had purchased a raincoat worth 1799 with invoice number 4029 on 17/6/2018 from focus mall kozhikode. Due to severe problem of rain water seeping in the coat was returned on 18th august 2018 with the assurance of a replacement. Inspite of repeated visits no replacement has been provided citing lack of availability of the medium size. Either a replacement be provided or the amount should be refunded at the earliest

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Jun 7, 2019

Complaint marked as Resolved

Wildcraft India customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Wildcraft India Customer Care's response In case of replacement offered, you can opt for any other product of same value or higher value, difference amount can be paid at the store. If you have chosen any particular product and it is unavailable at the store, please share us the product details to [protected]@wildcraft.com we shall try to arrange for the same provided stock is available.

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Comments

venkata naresh kumar

from Hyderabad, Telangana

Hi Team,

I am naresh from Epiq, we have placed order 1 month back. But not yet received.

Can you please help me with that.

Thanks.
Nareshjv

Rohinthh

from Mumbai, Maharashtra

I have ordered wiki 5 aztic but I got wiki2 aztic and got some damage too . So I need to exchange or return the backpack immediately. Please send the exchange token or return token please. My contact number is [protected].