Wildcraft India — water inside the jacket (3in1 mountain)

1 Review
 ManiCric on Jan 12, 2019
I have purchased the 3 in 1 jacket in wildcraft showroom, valasaravakkam. Within the 15 days of after purchase the jacket, water penetrating inside the jacket through right side pocket. Then i had given the jacket to showroom for further service to sales person mr. Feroz. He promised me that he will give the best service. Its been 30 days. He gave rm number and asked me to talk with him. No proper response from them. Is this the fake product??? Already he admitted that the qc team has rejected the jacket during the checking process. Product warranty is 12 months. But the jacket was there for 2 months in your service centre only. There is no use of the jacket in the coming summer season.

water inside the jacket (3in1 mountain)
water inside the jacket (3in1 mountain)

Complaint Status

[Jan 12, 2019] Wildcraft India customer support has been notified about the posted complaint.
Verified Support
Wildcraft India Customer Care's response, Jan 17, 2019
Warranty is not covered for Clothing.
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    15TH Cross, Outer Ring Road, 4th Phase, JP Nagar, Bangalore, Karnataka, India - 560078
    Wildcraft India - water inside the jacket (3in1 mountain)