[Resolved] Wildcraft India — wildcraft trailblazer 50l

vikrant1186

from Delhi, Delhi

Address:	New Delhi, Delhi, 110007
Website:	wildcraft.com

I bought your product mention above in last week of August 2018 from wildcraft showroom in kamla nagar New delhi,
India. So when I packed it first time yesterday for my trek, with the weight loaded in bag, it tore out from 2 places. This really screwed me, being an old customer I have always trusted your product quality. My bag seems to be defected. I m going on vacation tonight and if bag's shoulder strap tore our completely then my happy vacations would be turn out into chaos. Hoping for a immediately product exchange

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Jan 30, 2019

Complaint marked as Resolved

Wildcraft India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Wildcraft India Customer Care's response Sorry about the inconvenience caused. Request you to submit your gear along with the invoice/Warranty Card at the nearest authorized Wildcraft Store for the Service/Repairs.

Link to locate our authorized Wildcraft Stores - https://wildcraft.com/store-locator