Wildcraft — Wrong size mask delivered | Cheating customers

Website:

wildcraft.com/shopnow-masks

Hi,

I had ordered M-size Mask (5-pack), and received the S-size Mask in the M-size pack. Wildcraft is too cleaver to deliver wrong size masks.

I've measured it in and out as per the instruction manual given by wildcraft team, but after sending the images to them requesting for a refund, there has been response to the emails.

What I don't understand is, I wont be able to use any of the 5 masks and it's a waste of my 750rs. I want refund immediately. I'm so tired of calling them everyday, they just pick my calls and cut it without response and they don't respond to my emails. In this lockdown every 1 rupee is important for my family. I was willing to spend this huge sum because of the brand trust I had. I've completely lost is and want REFUND!

I've lost my patience trying to get in touch with their support team. They have the worst support which only makes me thing that Wildcraft is only behind money and bothered about their brand image. I've suggested a lot of my friends family and colleagues to fall to buy from wildcraft as it is a waste of time and money to run behind them to receive justice.

This is the time to contribute to the society. We dont want your offers Wildcraft, we only wanted a safe & genuine product. But what kind of a brand image are you putting out to your customers this way? How can you place the s-size mask in M-size pack. This is a clear way to fool customers.

All 5 masks are not o[censored]se as it is small, it just has to go to the dustbin. Can you please give my money back Wildcraft? When you can fiddle with Essentials products, I'm worried how ethical you must be with other products.

Order Number : Od60def
Order date : 11 July
Delivery date : 22-july