Wish Net Complaints & Reviews

My name is Asit Das using Wishnet Broadband Since 10 months. Every day after 10pm speed of my internet drop and not able to do anything. More than 15 times I make complain about this but till now problem not resolved. I dont know if they dont have sufficient bandwith then why they give huge connection. My login ID is - asitd_uc. Location- Shyamnagar, Ramkrishna pally.
If any Wisnet Executive see my postpPlease resolve my problem ASAP.

Hi, my name is Sambid, I use wishnet broadband. For past two weeks I have been complaining against slow speed ping loss & they alwys send me a txt afer 2 days that the problem has been solved & closed but still there is no improvement. The Problem Stays The Same but they keep on txting that it has been solved & resolved. Really Bad Poor Service. They are all liers & say they will submit the case to a special department but still there is no progress. During the beginning of the month when I recharge the line is sumtimes stable but after 14 -15th of the month the problem always starts.

Its going to be the first month for me and experienced a heavy unsatisfactory result by using wishnet. In a week i need to call us the customer care[protected] for more than 3-4 times every different days. I don't know where the call actually gets connected, but where ever it gets connected they are just, whatever you ask to them they just gonna tell you that they cannot provide personal information. WTF.
When ever I wanted to get a complain number from them for my complains they just say that you will get a call from high technician and they will give you a complain number, and god knows when the call will come. Whenever the issue doesn't get resolve they say that there is a problem from your cable operators end, and when i ask my cable operator about the issue and all they say that there is server problem from wishnet end. Again WTF, you just gonna rome around with the answers from both the end. Even after this I don't think so that my sentences will make and changes to the companies services, and someone will take some actions towrds it. It just we the people who suffers.

Hi I stay near sarsuna Kolkata 61.I applied for a new connection from local cable operator and he charged me 1600 ₹for the connection.i tried to check with wishnet about the standard installation charge but to my surprise they were not able to tell me anything.the lady kept on saying check with local operator how do I know if he is charging me correctly....

After repeatedly complaining them by all Gamers in Kolkata about their Bad connection problem, THey do Nothing and its nearly Been a month and its still going on... Please Make them Fix this as soon as possible/ its not only the problem of me but all the Wishnet User in Kolkata For More INFO about THeir Service and Complaints of Other kindly Visit THis page :- https://www.facebook.com/groups/WishnetOfficial/?fref=nf

Hi, I am Suman Adhikary and using Wish net Broadband Internet services, my User name is sumanmou_megh This month I paid Extra for torrent peering but some selected movie give me peering which movie links provided by Wishnet and other movie haven't peering like Two months ago or some years old movie. Which movie I want to download those have Good sedding and good peers but there i didn't get any peering, I am using 512 kbps plan speed so some time I didn't get basi speed there. I have proof in a weak I didn't get basic speed any movie, also in there services have every day some isue and if I called them they just told me okay it will solved but where thay don't take any action. If any user want Wishnet I will highly Recommended PLEASE DON'T USE WISHNET. Thanks, Suman

This is worst internet service provider at kolkata., i suppose, , ..almost 3 times a week pingloss issue, toll free no: pick up the phone and register call but close the case after 4-5days with out solving the issue. again if i call they again book the call and again closed after 4days w/o solving the issue. last 10days i am suffering..and no one is taking care of my problem. they have no other mode of lodging complain other than tollfree no., though this tollfree no is 24hrs no: but if we call after 6pm they say it will be solved next day after 10am..but this is not the fact they close the ticket w/o solving the issue after 4-5day minimum. Their complain solving method in their website totally fake..complaing cant be send coz the send button doesnt work.

Hi, I require a new connection of wishnet.so that i has been told by your customer services that we need to do some setting for that.Can you please inform me about your local cable service provider in New town, kolkata-700156.So I will able to take a new connection. Thanks and regards, Vitthal kasbe mob no:[protected] mail id:[protected]@gmail.com

it is the 4th day when i was forced to lodge the complaint...4 days ago i applied for a connection.i was in an urgent need of internet broadband.i submitted all the necessary documents and paid in advance for the connection...i was applying for upgraded silver super plan...for that i had to 1500+663=2163...and the supplier promised me that he will give me the connection the next day...but it has been 4-5 days.he haven't yet given me the connection...i live in ICHAPUR, BADAMTALA...north 24 parganas...i have applied for the connection from wishnet dealer of ichapur...he has a shop named SREE GURU TRAVELS near badamtala bus stop G.P.ROAD...what the [censored] is this...why r u guys...so lazy...damnit...do something quickly

I am currently a resident of Kolkata, I am a customer of Wishnet Broadband Internet Service Provider. I am using the Plan - WishPower Super (1347/- Per Month).Since the past month (November, 2013) I have been facing internet connectivity problems on a regular basis. I have been informing the customer care of Wishnet also as been informed to report if there happens to be any sort of problem. The Customer Care number is[protected]. Whenever there is no internet connectivity, I report to them only to hear two things - "Please check the Ping reply to the dns address - 172.16.0.1" Or " Is Your LAN CABLE CONNECTED OR NOT..!!! ". I normally used to face the problem mainly at night time -Approximately - 10pm to 2pm. I used to call them up and report the issue. They keep telling me " They are registering a DOCKET number based on my complaint " and that " It is a problem that is field oriented ". And Yes the Problem IS RESOLVED by them only till the next night. My question is that is this going to occur on a daily basis ?? I have again faced the problem today - 13/12/2013 at about 11.25 am. I immediately called the Customer Care and informed them, but to my astonishment i found out that the executive was very rude and he hung up before even i could say anything. He seemed not the even trying to listen to me. I again called up and sternly replied to the next Customer Care Executive who received the call, " What kind of behavior is this?? " He just gave me an email id to which he told me to mail my doubts and complains. My question is that I am using this Internet service only by paying an amount which is more or less NOT CHEAP (1347/- per month). Is this the kind of BEHAVIOR and QUALITY OF SERVICE that I am supposed to get after trusting this company? There is a Customer Care Service of the company where we can inform our complaints and queries, but this company provides none i guess. I would like the consumer forum officials please help me in finding a solution regarding this issue.

I have worked in the Wishnet pvt. ltd. company from 4th february,13 to 18th feb,13 as tech support executive including a public holiday(saraswati puja).I had to work here 8hours a day.But the company is cheating me to give me my salary.I am trying to get the salary in many ways and feeling so humilated and cheated.Please take the necessary measures.

showing continue request timeout for 2days.I am calling to the 24hour wishnet internet toll free number but no one is receiving the calls.

With due respect I would like to inform you that I am using the internet connection of WISHNET from the last 5 years.My user id is debdattab_jk .But from the last month I am facing tremendous problem in the line. Upon complaining this issue to my local service provider (JACKVISION) the executive (Sudipto Ghar) behaved very roughlywith me as well as my mother who is senior to him .He also instigated us to go for a 2nd option and quit the Wishnet service. Moreover he deliberately doesnot attend my call as the number has become familiar to him.
I still donot have my line whereas my neighbors have it. I took this line solely for Educational Purposes but every day at night when I turn off my P.C I have my net connection but surprisingly when I switch it on in the morning I donot get my net connection .
As per my payment record is concerned, I never miss or bargain a payment. I have a good reputation about this.Inspite of all this I have to face this problem.
Now my question lies with you that why I have to face this issue day after day? After complaining it takes 4-6 hrs to restore my line.

This is my last and final letter to you..

According to the Consumer Act, you are bound to provide me the uninterrupted connection as I am paying the entire subscription amount without any bargaining by the first week of the each month.

Hence I am claiming back the INSTALLATION amount as well..

I am expecting a feed back from you within 2 working days failing to which I will be bound to complaint this issue to the CONSUMER FORUM as well as to DEPARTMENT OF TELECOM (DOT).

THANKING YOU
DEVDATTA BANERJEE
[protected]

dear sir and madam,
i am used local Sukanta Shatu cable operator internet...when i go fast apply internet this time company give me alliance broadband...tariff plan started 399+tax=440/- per month
www.­alliancekolkata.­co.­in
but some year going on Sukanta Shatu change net company now give wish net
but whish net tariff plan 345+tax=.....???
Max Contention Ration for Home Users -- 1:20
but Sukanta Shatu also give 440/- per month
http://wishnet.co.in/tariff.php
i complain customer care
one boy received my call he say go talk your local office he dont know nothing
i go internet office and say all...but result 0
please any help??

I have taken broadband connection from WorldView Telecom ( Local Internet Connection Provider).
The ISP of the connection is Wish Net Private Ltd.
The Connection is lack of security. There is no MAC locking, so anyone could browse anyone's files.
I could view files of different computers having a same range of IP addresses. So I think anyone could view my computer's files. Now the work group is showing at least 21 computers.
This is my earnest request to the concerned department to look into this matter and provide me full security.


Thank You
Sumit Kar
[protected]@gmail.com
[protected]

Wishnet is a Kolkata based "ISP" that has a fancy website and that promises incredible things on it, but they are really a third rate operation with absolute third class infrastructure and service. Furthermore, they have gundas and vandals working for them who do not understand anything about the internet, internet speeds, or how to run an ISP and will instead harass you if you suggest cancellation.

i've had...

Dear sir/Madam,

This is to inform you that I, Mr. Tilak Chakroborty had taken wishnet broadband connection from my local cable operator. wishnet broadband is provided by the company

Wish Net Private Limited,
Address:
86, Golaghata Road,
Jamuna Apartment, Ground Floor,
Kolkata - 700 048,
West Bengal, India

In their website they showed their Tariffs/Schemes. Based upon the information provided by the company in their website & my personal experience o[censored]sing Wishnet Broadband in one of my Known persons office i applied for the connection. The cable operator provided me with a 256 Kbps connection which according to the company costs Rs.345 per month but the operator is charging me Rs.550 per month which is the cost of a 512Kbps Connection. When asked upon the matter the operator said that the extra charges are LMC i.e. Line Maintanance Charges. Since they donot have much customers out here they have to impose a heavy LMC upon us. The company never revealed any such charges. I told the operator that, in Moulali Area the service providers are taking the exact charges mentioned in the company's tariff but they paid no heed to the point and told me that if I had a problem regarding the charges they would be more than happy to discontinue my Internet service but wouldnot refund the charges paid (Rs.1500) while installation. When i told them of complaining to consumer complaint cell & TRAI they said, 'We are out of their reach. Try it out.'

I contacted the company on their Customer complain no. and complained about the problem but they replied that they could do nothing about it since charges are dependant upon the operators since they take care of the company's marketing.

I asked them for the phone no. of their Nodal officer which they refused to provide, I also requested them for the Phone no. of the authorised person who i can speak to for which they promptly replied, 'We dont have time for these sort of complains, pls sort it out with the operator.'

Sir/Madam, I feel cheated, humiliated & helpless. I dont have a problem paying Rs.550 provided i get the bandwith the company entitles me to get. pls help me regarding the matter & take strict action against the people concerned.

Regards

Tilak Chakroborty

231 Ashokgarh, 1st floor
Aiktaan Bldg
Dunlop Bridge
Kolkata: 700108

Dear All,

This is to hereby inform you that i have applied for broadband cable services from my local cable, who are holdingthe following address

Wish Net Private Limited
86, Golaghata Road,
Jamuna Apartment, Ground Floor,
Kolkata - 700 048,
West Bengal, India

As such,they have taken money from me 3 days back and still now there have been no information about installation of broadband services and while calling they straight away said that they will install my internet services by 48 hrs of application for internet services, as per the guidelines printed on booklet. However when threatening them for leagal actions, they straight away said they dont care about it...Kindly help me to get my money back and also to take a legal action against them,

Rgds

Stabak Das