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Wish Net Complaints & Reviews

www.wishnet.in
1.1
Updated: Feb 1, 2025
Complaints 238
Resolved
50
Unresolved
188
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Wish Net reviews & complaints page 2

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A
Ani44
from kolkata, West Bengal
May 19, 2022
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Address: Saraswati Apartment, 6th Floor, 86, Golaghata Rd, Dakshindari, Kolkata, West Bengal 700048
Website: wishnet.in/portal

My customer id is 197975. The user name is Bandana Kar.

At 7.09 AM on May 18, 2022, I recharged for Wishnet Bronze 70 pack. They took the money but didn't activate the plan.

As of now, over the past 26 hours, I have called them five times. They are refusing to tell me when it will get resolved. These are weekdays and I'm losing work, leading to financial damages.

I hold Wishnet responsible for their highly disinterested and lethargic reaction to the issue.
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    C
    Chayanbh
    from Kolkata, West Bengal
    May 18, 2022
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    Resolved

    Wish Net online plan - money debited - plan not activated

    Address: 86, golaghata road, Kolkata

    I had done recharge for bronze 80 plan yesterday night but still my internet is not activated. The amount was debited from my bank but wishnet self care portal is not showing it in transaction history.
    Please help me with this, I paid Rs 647.82 rupees for bronze 80 plan. I have the payment reference no. I have contacted them over their call centre multiple times from yesterday night but the issue is still not resolved. Please help...
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    A
    [email protected]
    from Bardhaman, West Bengal
    May 18, 2022
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    Address: Galsi, Purba Bardhaman

    I completed my recharge process yesterday but still my internet is not working. The amount was deducted from my bank but wishnet self care transaction history is showing that no transaction has been done.
    Please help me with this, I paid 588 rupees for bronze 25 pack. If you can't give connection then atleast give refund, I have my order details & upi reference no also.
    Wish Net customer support has been notified about the posted complaint.
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      C
      Chagolgoru
      from KOLKATA, West Bengal
      May 13, 2022
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      I recharged my monthly plan today around 9:15am, the amount was deducted from my bank account plan was not activated contacted customer care they informed recharge wasn't successful so had to recharge afain around 11:30 same happened paln not actiavted money debited.I received a message from wisnet showing plan has been activated but the time is showing 9:17 which is the previous time i paid, now what about the second one? will my 588 go in vain? either provide me two months validity or refund the amount .
      customer id -296358
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        C
        Chagolgoru
        from KOLKATA, West Bengal
        May 13, 2022
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        I recharged my monthly plan today around 9am, money was deducted from my bank account however the plan wasn't activated, contacted customer service they said that recharge unsuccessful, recharged again around 11.30 same thing happened money was deducted from my bank account, contacted customer service again they didn't give any proper explanation. My 588+588 was deducted and I don't know where it went, didn't get any kind of messages from wishnet. Please look into it
        Wish Net customer support has been notified about the posted complaint.
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          B
          Benchmark FREAK
          May 13, 2022
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          I have done monthly recharge of amount 588 for bronze 70 plan on 13th may 2022.
          The amount has been deducted from my account but still the recharge is not done.
          Wish Net customer support has been notified about the posted complaint.
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            S
            SanchitaM
            from Kolkata, West Bengal
            May 10, 2022
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            Each month they cut off internet connection for whole day. But they take monthly rental for internet connection. When I call the customer care they say that some 'Check out' is going on and they dont provide internet connection for the day. The company dont even inform the customers that they will stop internet for their own internal problem, This happens every month. Today, May 10, 2022 this again happened. They take monthly rental but skip supply for one day each month. This causes trouble for customers. Due to their own problem and cutting off the internet connection every month for a day, as a customer I am facing problem.

            This unethical means must be stopped immediately.
            Wish Net customer support has been notified about the posted complaint.
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              A
              alok3236ssp
              from Mumbai, Maharashtra
              Apr 2, 2022
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              My name is alok Kumar Singh and my registered mobile number is [protected].

              I am getting pathetic internet service. Everyday my WiFi shows net connected but no internet. How do i manage with daily issues.

              Pathetic service and no one to resolve u cannot have problems everyday.

              Pls resolve
              +1 photos
              Wish Net customer support has been notified about the posted complaint.
              Apr 03, 2022
              Updated by alok3236ssp               Agin there is no int today...it's a daily thing..worst service

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                S
                sohail774
                Mar 28, 2022
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                Address: 86, Golaghata Road, Saraswati Apartment, 6th Floor Kolkata - 700048, West Bengal, India
                Website: wishnet.in

                I am a customer of wishnet broadband. For two days i have no internet. I've called their customer care a lot of times but still the issue is unresolved. Worst broadband service. I'll be changing the provider next month.
                Wish Net customer support has been notified about the posted complaint.
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                  S
                  Sayani67
                  from Amtala, West Bengal
                  Mar 5, 2022
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                  Address: Amtala adarshapally, P.O- Kanyanagar,
                  Website: www.wishnet.in

                  My consumer id is 309331. I have recharged my plan broze 70 on 4th march 2022 at 2:54pm. It was successful but didn't receive any conformation messege and also my WiFi isn't working. I have recharged through www.wishnet.in then redirected to Google pay by razor pay. Already called two times at customer service but till now issue is not solved. Either resolve the issue or please refund the money
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                    M
                    MissSeth
                    from Kolkata, West Bengal
                    Dec 24, 2021
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                    I have wishnet broadband and internet goes away almost everyday for 25 to 30 minutes. Please look into this as it is very difficult to work from home with such poor internet service.
                    Wish Net customer support has been notified about the posted complaint.
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                      L
                      LCMH Bapi
                      Dec 12, 2021
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                      Change location of wi-fi wishnet

                      Address: Pelkujote,ranidanga,darjeeling,734012

                      I want to change my location of my wi-fi system, as i has sifted my house I have visited my local distributors to do so but, they denied to do it.So what to do now please response me asap...
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                      D
                      dipondeb
                      from Kolkata, West Bengal
                      Dec 6, 2021
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                      Address: Bansdroni, Kolkata

                      Cannot recharge using website. Helpline not available.
                      Wish Net customer support has been notified about the posted complaint.
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                        A
                        adjustcrazy
                        from KOLKATA, West Bengal
                        Dec 2, 2021
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                        Address: Kolkata

                        I have done my recharge by self care portal by gateway of Paytm but still showing u have not any active plan why ?
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                          A
                          Anirban_s
                          from KOLKATA, West Bengal
                          Nov 28, 2021
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                          Carryover for my double recharge

                          Address: P 34 UNIQUE PARK BEHALA KOLKATA

                          Hi,

                          I paid my internet bill twice on 30-oct-2021 first from amazon pay and second from wishnet itself with gpay . But in the first case the amount got deducted from my account and I even got the BBPS Ref No : BD011303BA3AAADLO6G8 .

                          So, how am i not supposed to have a carryover from your side as you have received two consecutive payments from my side. It has been 26 days I have been waiting for this . If you...
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                          A
                          Anizh Axel Rai
                          Nov 5, 2021
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                          Address: Kolkata

                          My Wishnet customer id is 301194. I did the online recharge from Wishnet self care portal by using this link https://wishnet.in/login/ on 5th Nov, 2021 at around 12:20 AM midnight for Bronze 70. Recharge done successfully through UPI. Money deducted from the bank and also my selfcare portal also updated with the active plan. But when I connect my laptop with Wishnet internet it shows a login screen. No confirmation of recharge successful from Wishnet also received via SMS. This is a total scam and fraud. I called their support number 10 times in last 30 minutes, no one picked up the phone. If with in 2 hours my internet not active then refund my money asap. Build your website and portal by a good web developer.
                          Wish Net customer support has been notified about the posted complaint.
                          Nov 05, 2021
                          Updated by Anizh Axel Rai                           My Receipt i got after the transaction.Need the matter fixed asap. Why even have an online portal for recharge if things are like this

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                            J
                            jabber45
                            from kolkata, West Bengal
                            Oct 29, 2021
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                            Address: Kolkata, Dumdum Cantonment

                            Everyday internet service stopped from 10;00 am to 5 pm. Due to covid situation I am working from home but wishnet providing pathetic service.

                            Even after repeated call to customer care there is any solution.

                            Please wish net support help as its getting worst day by day.

                            dum dum cantonment
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                              R
                              Rikashthapa
                              from Siliguri, West Bengal
                              Sep 29, 2021
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                              Hello Sir/ Madam I Rikash Thapa of shivmandir, Sp mukherjee road has a wishnet connection and recently I switched to fibre connection fir better performance fit my exams preparation but what I am getting is too slow sometimes it doesn't work and this occurs whole day it keeps on fluctuating.. Please look out this problem because m using WIHSNET since 4 years so kindly solve my problem's..
                              Thank. You
                              Rikash Thapa
                              DP Mukherjee Road
                              Shivmandir
                              734011
                              Wish Net customer support has been notified about the posted complaint.
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                                U
                                Ushasi Basu Roy Chowdhury
                                Sep 28, 2021
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                                I selected EROS, Shemaroo and Hoichoi but by default wishnet and epicon has been given.very poor customer service.customer care personnel have very poor attitude.net service is too poor disgusting service.
                                Wish Net customer support has been notified about the posted complaint.
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                                  D
                                  DEBOJYOTI BISWAS
                                  Sep 18, 2021
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                                  One of the routers gone off and a portion of the house is without internet since over a week. It was reported to one Sagar, who use to attend complaints in Kalighat area, is not bothering to attend it. We are buying mobile data and and are forced to use immense mobile data and mobile wifi in laptop. This is disgusting.
                                  Wish Net customer support has been notified about the posted complaint.
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