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Wish Net Complaints & Reviews

www.wishnet.in
1.1
Updated: Feb 1, 2025
Complaints 238
Resolved
50
Unresolved
188
So far, so good. Wish Net is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wish Net will keep up the work and continue to help more customers with their concerns even better 🤝
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Wish Net reviews & complaints page 2

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S
subasis_123
from Mumbai, Maharashtra
Sep 21, 2022
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Address: officers qtr manderboni colony PO gogla Dist Paschim bardhaman, Near Durga Mandir

After given complain about poor net service nobody respond to rectify .as per plan wishnet was given money not give service as per plan
Wish Net customer support has been notified about the posted complaint.
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    K
    Kailash Chandra Bai
    from Mumbai, Maharashtra
    Sep 18, 2022
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    The Internet has been down to 0kbs since 3 hours and it show connected hut no internet as status. Plz fix it

    Regards
    Kailash Bai
    307666
    Wish Net customer support has been notified about the posted complaint.
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      K
      kishalay01
      from ALIPURDUAR, West Bengal
      Aug 7, 2022
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      Hi, my internet is not working since last 3-4 hours. Do look into this matter. I'm from Barobisha, 736207. It's urgent.
      Wish Net customer support has been notified about the posted complaint.
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        E
        Eashan Singh
        Jul 20, 2022
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        It's not just me but most people who took connections from wishnet are suffering from the slow speed and uncertainty of the network it gets down quite often. I get the 70 Mbps plan and it's never that I get at least 55 or 60 Mbps it's always around 10-30 or 40 Mbps and it's frustrating sometimes. The buffering and all bothers a lot.
        Wish Net customer support has been notified about the posted complaint.
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          A
          Abhishek Podder
          Jun 1, 2022
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          One of the worst services ever. In siliguri area, this internet service provider provides internet and discontinues the service right after midnight 1st the next month. The shamelessness arises from the fact that during the previous month there are many days they fail to provide internet citing work is going on. So my question, if they are strictly following Business Rules why not refund the money per day they failed to provide internet to the customer.
          Wish Net customer support has been notified about the posted complaint.
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            P
            prodipto bhattacharya
            May 30, 2022
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            Address: 61, Rishi Bankim Chandra Road; Behala, kolkata-700034

            Please be informed that inspite of paying the dues in advance I observed that my connected deactivated without any prior information.
            Due to deactivation of my connection ( id: 314629; Registered mobile no. [protected], prodipto bhattacharya) I am unable to work from the morning today.
            Kindly see that this type of discnnection does not happen in future.
            Kindly activate my connection immediately.
            Thanks.
            Prodipto Bhattacharya
            Wish Net customer support has been notified about the posted complaint.
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              A
              Anwesha2021
              from Kolkata, West Bengal
              May 23, 2022
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              Resolved

              I tried to recharge my monthly Wi-Fi pack twice using the Self Care portal but even though my money was debited from my bank account, the recharge was not done. The customer care executives do not know anything and they will simply shout at the customer. I just want my money back, disgusting service.
              Jun 9, 2022
              Complaint marked as Resolved 
              After innumerable follow ups, Wishnet was forced to refund the money. I had two stuck payments and they refunded the amount for one and recharged my Wi-Fi pack for the next month with the other payment amount.
              Wish Net customer support has been notified about the posted complaint.
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                A
                Abeer Dutta
                May 20, 2022
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                Online payment done and amount deducted. when asked for a refund the customer service failed to cooperate.
                Wish Net customer support has been notified about the posted complaint.
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                  B
                  Biltu Maji
                  May 19, 2022
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                  Address: Saraswati Apartment, 6th Floor, 86, Golaghata Rd, Dakshindari, Kolkata, West Bengal 700048

                  Recharged 588 on 18/May/22 at 12:40AM but still no activation, called customer care 5 times.
                  what a pathetic service, I was not able to work properly for poor service,
                  CustomerId : 281145
                  transaction id(upi) :[protected]
                  Wish Net customer support has been notified about the posted complaint.
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                  Did you get any resolution or money refund ? I have faced the same issue and customer care is not providing any update
                  Reply
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                    A
                    Ani44
                    from kolkata, West Bengal
                    May 19, 2022
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                    Address: Saraswati Apartment, 6th Floor, 86, Golaghata Rd, Dakshindari, Kolkata, West Bengal 700048
                    Website: wishnet.in/portal

                    My customer id is 197975. The user name is Bandana Kar.

                    At 7.09 AM on May 18, 2022, I recharged for Wishnet Bronze 70 pack. They took the money but didn't activate the plan.

                    As of now, over the past 26 hours, I have called them five times. They are refusing to tell me when it will get resolved. These are weekdays and I'm losing work, leading to financial damages.

                    I hold Wishnet responsible for their highly disinterested and lethargic reaction to the issue.
                    Wish Net customer support has been notified about the posted complaint.
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                      A
                      [email protected]
                      from Bardhaman, West Bengal
                      May 18, 2022
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                      Address: Galsi, Purba Bardhaman

                      I completed my recharge process yesterday but still my internet is not working. The amount was deducted from my bank but wishnet self care transaction history is showing that no transaction has been done.
                      Please help me with this, I paid 588 rupees for bronze 25 pack. If you can't give connection then atleast give refund, I have my order details & upi reference no also.
                      Wish Net customer support has been notified about the posted complaint.
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                        C
                        Chagolgoru
                        from KOLKATA, West Bengal
                        May 13, 2022
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                        I recharged my monthly plan today around 9:15am, the amount was deducted from my bank account plan was not activated contacted customer care they informed recharge wasn't successful so had to recharge afain around 11:30 same happened paln not actiavted money debited.I received a message from wisnet showing plan has been activated but the time is showing 9:17 which is the previous time i paid, now what about the second one? will my 588 go in vain? either provide me two months validity or refund the amount .
                        customer id -296358
                        Wish Net customer support has been notified about the posted complaint.
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                          C
                          Chagolgoru
                          from KOLKATA, West Bengal
                          May 13, 2022
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                          I recharged my monthly plan today around 9am, money was deducted from my bank account however the plan wasn't activated, contacted customer service they said that recharge unsuccessful, recharged again around 11.30 same thing happened money was deducted from my bank account, contacted customer service again they didn't give any proper explanation. My 588+588 was deducted and I don't know where it went, didn't get any kind of messages from wishnet. Please look into it
                          Wish Net customer support has been notified about the posted complaint.
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                            B
                            Benchmark FREAK
                            May 13, 2022
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                            I have done monthly recharge of amount 588 for bronze 70 plan on 13th may 2022.
                            The amount has been deducted from my account but still the recharge is not done.
                            Wish Net customer support has been notified about the posted complaint.
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                              S
                              SanchitaM
                              from Kolkata, West Bengal
                              May 10, 2022
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                              Each month they cut off internet connection for whole day. But they take monthly rental for internet connection. When I call the customer care they say that some 'Check out' is going on and they dont provide internet connection for the day. The company dont even inform the customers that they will stop internet for their own internal problem, This happens every month. Today, May 10, 2022 this again happened. They take monthly rental but skip supply for one day each month. This causes trouble for customers. Due to their own problem and cutting off the internet connection every month for a day, as a customer I am facing problem.

                              This unethical means must be stopped immediately.
                              Wish Net customer support has been notified about the posted complaint.
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                                A
                                alok3236ssp
                                from Mumbai, Maharashtra
                                Apr 2, 2022
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                                My name is alok Kumar Singh and my registered mobile number is [protected].

                                I am getting pathetic internet service. Everyday my WiFi shows net connected but no internet. How do i manage with daily issues.

                                Pathetic service and no one to resolve u cannot have problems everyday.

                                Pls resolve
                                Wish Net customer support has been notified about the posted complaint.
                                Apr 03, 2022
                                Updated by alok3236ssp                                 Agin there is no int today...it's a daily thing..worst service

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                                  S
                                  sohail774
                                  Mar 28, 2022
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                                  Address: 86, Golaghata Road, Saraswati Apartment, 6th Floor Kolkata - 700048, West Bengal, India
                                  Website: wishnet.in

                                  I am a customer of wishnet broadband. For two days i have no internet. I've called their customer care a lot of times but still the issue is unresolved. Worst broadband service. I'll be changing the provider next month.
                                  Wish Net customer support has been notified about the posted complaint.
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                                    S
                                    Sayani67
                                    from Amtala, West Bengal
                                    Mar 5, 2022
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                                    Address: Amtala adarshapally, P.O- Kanyanagar,
                                    Website: www.wishnet.in

                                    My consumer id is 309331. I have recharged my plan broze 70 on 4th march 2022 at 2:54pm. It was successful but didn't receive any conformation messege and also my WiFi isn't working. I have recharged through www.wishnet.in then redirected to Google pay by razor pay. Already called two times at customer service but till now issue is not solved. Either resolve the issue or please refund the money
                                    Wish Net customer support has been notified about the posted complaint.
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                                      M
                                      MissSeth
                                      from Kolkata, West Bengal
                                      Dec 24, 2021
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                                      I have wishnet broadband and internet goes away almost everyday for 25 to 30 minutes. Please look into this as it is very difficult to work from home with such poor internet service.
                                      Wish Net customer support has been notified about the posted complaint.
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                                        L
                                        LCMH Bapi
                                        Dec 12, 2021
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                                        Address: Pelkujote,ranidanga,darjeeling,734012

                                        I want to change my location of my wi-fi system, as i has sifted my house I have visited my local distributors to do so but, they denied to do it.So what to do now please response me asap
                                        Wish Net customer support has been notified about the posted complaint.
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