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Wish Net Complaints & Reviews

www.wishnet.in

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Updated: Feb 1, 2025

Complaints 238

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50

Unresolved

188

So far, so good. Wish Net is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wish Net will keep up the work and continue to help more customers with their concerns even better 🤝

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Money Debited but Recharge Unsuccessful

Wish Net online plan - money debited - plan not activated

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Wish Net reviews & complaints page 2

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Address: Saraswati Apartment, 6th Floor, 86, Golaghata Rd, Dakshindari, Kolkata, West Bengal 700048

Website: wishnet.in/portal

My customer id is 197975. The user name is Bandana Kar.

At 7.09 AM on May 18, 2022, I recharged for Wishnet Bronze 70 pack. They took the money but didn't activate the plan.

As of now, over the past 26 hours, I have called them five times. They are refusing to tell me when it will get resolved. These are weekdays and I'm losing work, leading to financial damages.

I hold Wishnet responsible for...

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Address: 86, golaghata road, Kolkata

I had done recharge for bronze 80 plan yesterday night but still my internet is not activated. The amount was debited from my bank but wishnet self care portal is not showing it in transaction history.
Please help me with this, I paid Rs 647.82 rupees for bronze 80 plan. I have the payment reference no. I have contacted them over their call centre multiple times from yesterday night but the issue is still not resolved. Please help...

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Address: Galsi, Purba Bardhaman

I completed my recharge process yesterday but still my internet is not working. The amount was deducted from my bank but wishnet self care transaction history is showing that no transaction has been done.
Please help me with this, I paid 588 rupees for bronze 25 pack. If you can't give connection then atleast give refund, I have my order details & upi reference no also....

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I recharged my monthly plan today around 9:15am, the amount was deducted from my bank account plan was not activated contacted customer care they informed recharge wasn't successful so had to recharge afain around 11:30 same happened paln not actiavted money debited.I received a message from wisnet showing plan has been activated but the time is showing 9:17 which is the previous time i paid, now what about the second one? will my 588 go...

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I recharged my monthly plan today around 9am, money was deducted from my bank account however the plan wasn't activated, contacted customer service they said that recharge unsuccessful, recharged again around 11.30 same thing happened money was deducted from my bank account, contacted customer service again they didn't give any proper explanation. My 588+588 was deducted and I don't know where it went, didn't get any kind of messages from...

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I have done monthly recharge of amount 588 for bronze 70 plan on 13th may 2022.
The amount has been deducted from my account but still the recharge is not done....

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Each month they cut off internet connection for whole day. But they take monthly rental for internet connection. When I call the customer care they say that some 'Check out' is going on and they dont provide internet connection for the day. The company dont even inform the customers that they will stop internet for their own internal problem, This happens every month. Today, May 10, 2022 this again happened. They take monthly rental but skip...

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My name is alok Kumar Singh and my registered mobile number is [protected].

I am getting pathetic internet service. Everyday my WiFi shows net connected but no internet. How do i manage with daily issues.

Pathetic service and no one to resolve u cannot have problems everyday.

Pls resolve...

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Address: 86, Golaghata Road, Saraswati Apartment, 6th Floor Kolkata - 700048, West Bengal, India

Website: wishnet.in

I am a customer of wishnet broadband. For two days i have no internet. I've called their customer care a lot of times but still the issue is unresolved. Worst broadband service. I'll be changing the provider next month....

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Address: Amtala adarshapally, P.O- Kanyanagar,

Website: www.wishnet.in

My consumer id is 309331. I have recharged my plan broze 70 on 4th march 2022 at 2:54pm. It was successful but didn't receive any conformation messege and also my WiFi isn't working. I have recharged through www.wishnet.in then redirected to Google pay by razor pay. Already called two times at customer service but till now issue is not solved. Either resolve the issue or please refund the money...

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I have wishnet broadband and internet goes away almost everyday for 25 to 30 minutes. Please look into this as it is very difficult to work from home with such poor internet service....

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Address: Pelkujote,ranidanga,darjeeling,734012

I want to change my location of my wi-fi system, as i has sifted my house I have visited my local distributors to do so but, they denied to do it.So what to do now please response me asap...

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Address: Bansdroni, Kolkata

Cannot recharge using website. Helpline not available....

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Address: Kolkata

I have done my recharge by self care portal by gateway of Paytm but still showing u have not any active plan why ?...

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Address: P 34 UNIQUE PARK BEHALA KOLKATA

Hi,

I paid my internet bill twice on 30-oct-2021 first from amazon pay and second from wishnet itself with gpay . But in the first case the amount got deducted from my account and I even got the BBPS Ref No : BD011303BA3AAADLO6G8 .

So, how am i not supposed to have a carryover from your side as you have received two consecutive payments from my side. It has been 26 days I have been waiting for this . If you...

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Address: Kolkata

My Wishnet customer id is 301194. I did the online recharge from Wishnet self care portal by using this link https://wishnet.in/login/ on 5th Nov, 2021 at around 12:20 AM midnight for Bronze 70. Recharge done successfully through UPI. Money deducted from the bank and also my selfcare portal also updated with the active plan. But when I connect my laptop with Wishnet internet it shows a login screen. No confirmation of recharge successful...

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Address: Kolkata, Dumdum Cantonment

Everyday internet service stopped from 10;00 am to 5 pm. Due to covid situation I am working from home but wishnet providing pathetic service.

Even after repeated call to customer care there is any solution.

Please wish net support help as its getting worst day by day.

dum dum cantonment...

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Hello Sir/ Madam I Rikash Thapa of shivmandir, Sp mukherjee road has a wishnet connection and recently I switched to fibre connection fir better performance fit my exams preparation but what I am getting is too slow sometimes it doesn't work and this occurs whole day it keeps on fluctuating.. Please look out this problem because m using WIHSNET since 4 years so kindly solve my problem's..
Thank. You
Rikash Thapa
DP Mukherjee...

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I selected EROS, Shemaroo and Hoichoi but by default wishnet and epicon has been given.very poor customer service.customer care personnel have very poor attitude.net service is too poor disgusting service....

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One of the routers gone off and a portion of the house is without internet since over a week. It was reported to one Sagar, who use to attend complaints in Kalighat area, is not bothering to attend it. We are buying mobile data and and are forced to use immense mobile data and mobile wifi in laptop. This is disgusting....

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