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Wish Net Complaints & Reviews

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Updated: Dec 4, 2023
Complaints 237
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50
Unresolved
187
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Wish Net reviews & complaints page 4

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Address: Berhampore Murshidabad

Very poor internet facility from past 3 months. Customer satisfaction zero. No help from officials.I complain everyday but no satisfactory results from the other side.They give false hope that it will be fixed but they do not fix . I want my problem to be fixed or i want my money back...
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Sunilkumar Sau
Jun 5, 2021
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Use of OTT platform

How to use OTT platform with every online recharge. every month i recharge bronze 70 plan online but unable to use any OTT platform. please inform how can i have this facility....
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jasbir712
Jun 2, 2021
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Poor internet service in dumdum cantt

Address: Kolkata, Dumdum Cantonment

Every 2 hours interval internet service is unavailable for next 1 one. Wishnet support keeps on giving false promises of resolving the issue asap, but the issue is still not resolved....
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mehnaz noor
May 30, 2021
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Customer service

Address: Jodhpur Gardens

I availed Wishnet two months ago. From the day the connection was installed, the level o[censored]nprofessionalism showcased by the providers led me to wonder whether Wishnet cares at all about it's customers. After googling, I saw a lot of people have this problem. The service providers are nasty, take too long to update the internet pack, and owning to this I lose out on my office work. I am currently working from home and a day off the internet...
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Surabhhi
May 26, 2021
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Internet issues

Address: Nandita apartment, AG 209, 16 feet, Kestopur, kolkata

Internet is not working at all. Cannot work from home....
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Thapa Sadan
May 23, 2021
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My wifi speed is not up to the mark

My wifi plan is bronze 70, but when I use it, it is not giving me even 1mb speed also. When I will try to download anything it will give maximum speed of 500 kb. I have called consumer care of wish net still my problem isn't solved yet. It's really disappointing me because my mobile net gives more speed than my wifi. Please try to fix this problem asap.
Here is my customer id- 270131...
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rajugoptech
May 20, 2021
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Continuous Poor connection Cust no 321789

This to inform that I am facing issues with connectivity for long time. Almost Everyday between 1 pm and 8 pm there are issues where either connection is not there at all or the bandwidth drops significantly which hugely impacts my office work especially conference calls over internet. I took Gold80 plan and it expires in July.

I want to officially lodge a complaint as after many call to wish net support team and technical...
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Shyswati
May 17, 2021
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No connection

I have recharged my connection still no internet.the customer service department, does not knows their job.please reconnect my services....
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Raman Basnet
May 16, 2021
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Poor service by service providers at my place

I want lo lodge a complaint against your service providers near my locality as the service provided by them is really pathetic and lagging.

They can’t make any commitment regarding the service resulting in hampering of Work from home scenario and virtual classes.

Lets take a current scenario,

I am not able to do my work from yesterday evening and on enquiring they told that it will be okay at...
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Susmita_Subhasish
May 14, 2021
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Poor signal strength

Address: 7/8 nilgunj road,belg joria,kol -700056(W.B.)

Poor signal strength for all device in my home....
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Address: fc 80 west narayantala, baguiati kolkata 700059

I have recharged your bronze plan yesterday. The payment has been done online. Earlier I used to do offline payment directly to " maa tara network'- our internet service provider.
From today afternoon, I am not getting internet connectivity. I told the service provider they said they would charge 200 rupees for no reason.
It might be because I have not paid the amount offline to them.

I need my problem to be...
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Uditsaha
Apr 17, 2021
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Most of the time no internet connection

Address: Tikorhat, Burdwan, West Bengal

I am fed up with this service provider... Most of the time it has no internet connection.. At first my provider asked me to hav an optic fibre then they asked me to increase the money of monthly pack but there is no change... Most of the days most of the time it has no internet connection...worst experience.....
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Shayani2 Sen
Mar 27, 2021
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Disagreement of full refund of installation amount

Address: 1, Amalangshu Sen Road, Tetultala, flat No C 4/3, Triveni Apartment, 4th floor, Natun Pally Shiv Mandir

When I took this wish net internet connection the local operator of Tetultala - laketown Mr Subrata and Mr Subhadip das told that the installation charge is fully refundable.. but when I wanted to withdraw the service due to poor connection and poor customer service they told they have a company policy of providing 50% refund.. however when I connected to wish net customer care they told they don't have any such policy... The local operators...
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Speed is very low all time, high ping.very slow download and upload speed. my plan wise wishnet should give 100Mbps download speed an 60 Mbps uploading speed but i get 11Mbps downloading speed and uploading 29Mbps, requested time out issue are stayed whole time.wishnet does not resolved. BUT all months money take by WISHNET, now i am facing problemsof this plan -freedom100, cost -1888, cheat with me. if wishnet does not resolve this as soon...
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Speed is very low all time, high ping.very slow download and upload speed. my plan wise wishnet should give 100Mbps download speed an 60 Mbps uploading speed but i get 11Mbps downloading speed and uploading 29Mbps, requested time out issue are stayed whole time.wishnet does not resolved. BUT all months money take by WISHNET, now i am facing problemsof this plan -freedom100, cost -1888, cheat with me. if wishnet does not resolve this as soon...
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Debpriya
Mar 11, 2021
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Online recharge

I recharged my bronze 80 plan tonight at 1:26 am and still my net is not working, while login it's showing no active but in the wishnet website it's showing i have active plans. Please help me..i never faced this problem before, i have my exams tomorrow....
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Ananyabm24
from Hāora, West Bengal
Mar 2, 2021
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Poor Internet speed

Address: 35B Pratapaditya Nagar, Dipmala Appartment, Flat-3B

Customer ID- 258008.

Network is extremely slow. The people sitting at customer service desk are simply useless and close the incidents raised without providing solutions. We have raised complaints several time but in time. If our issue is not resolved in next 24 hours we would raise this up with the consumer forum....
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SwarupSLG
Feb 6, 2021
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Subject: internet going down. My id: 312186

Dear sir,
My internet is going away many times a day and taking pretty long to come back, so if you solve this problem then it would be a kind action from your side.

Regards

Swarup Kanti Roy.
Id no. 312186.
WB, Siliguri- 734004....
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Debarup Mukhopadhyay
Jan 8, 2021
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No connection even after recharge

Address: West Bengal
Website: wishnet.in

It seems Wishnet team, email is [protected]@wishnet.co.in does not reply to mail from registered e mail id . Mail was shared on 18th Nov 2020. I raised two the dockets. But they were closed without any update.
Today also I payed the bill, still my account is not yet activated even after 3 hrs. I called up help line number [protected] but support team also has no idea when my account will be reactivated.
I missed my office work due...
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Sayan Bhowmick123
Dec 30, 2020
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Customer service, connection problem

Website: Wishnet.in

First of all, i connected my wifi and homepage isnt appearing where one can sign in. i dont wanna mention their base speed. [censored]iest service ever. They don't give a fux about resolving problems. I called customer care about 3 times and they didnt pick up. Guess they were smoking pot i believe. Just a word for you service providers, sell your company if you cant keep up....
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