Wish Net Complaints & Reviews

Internet is not working

Everytime it rains, the internet goes away, we should get the refund of the days internet doesn't stays due to which we face issues in work.

Broadband connection failled since last 5 hours. It is very often happening. Please do needful

Internet connection has been going down very often in a few hours and it's been 4 hours already since the connection has gone. It's happening every day

Had A Local Provider For My Broadband But Not Available If There I Any Issue With My Connection Thaty Why Want To Register My Mobile No. So That I Can Deal This Through The Wih Net Expertise Am Try To Register But Dont See Many Option How To Proceed

No internet access.

Dear Wishnet,

I, Somenath Paul, hold a Customer ID 329998 in your organization. In my account, I want to change the billing details, and want a GST Bill.

I request your executive mane as Bittu (Mobile: [protected]/[protected]) on 26th April 2021 approx, to change the billing details. He told me on 12th May 2021 that your details will change successfully. But on 30th May 2021, I’m seeing that wish net portal only my name will show. Then I’ll call Bittu so many times, but not reply to my calls. After that contact our local operator executive Soumen (Mobile: [protected]) and tell him everything. After that he talked with Bittu and informed me on 31st May 2021 that details will change from backend. And say after recharge you can receive the GST Bill.

As per the information received from local people, on 1st of June 2021, recharge the connection. Then I received a personal name bill copy from the website. Call your executive Bittu so many times, feedback is the same as not received calls. After that on 9th June 2021 at 10:19AM, I sent a WhatsApp to Bittu that nothing will update. Within a minus he replied that today (9th June 2021) all things will be up to date by evening.

Now today is 17th of June 2021, nothing will change, and the main thing is that you’re executive Bittu, not give any call to me or a message from him till date.

That type of service received from Wish Net, I can’t imagine. And I can't understand, why do you appoint this kind of executive.

No internet since morning.. Pls check for the same

It has been 5 days since wishnet has stopped giving internet and their phone line keeps saying this customer is talking to another call please try again later

Very poor internet facility from past 3 months. Customer satisfaction zero. No help from officials.I complain everyday but no satisfactory results from the other side.They give false hope that it will be fixed but they do not fix . I want my problem to be fixed or i want my money back

How to use OTT platform with every online recharge. every month i recharge bronze 70 plan online but unable to use any OTT platform. please inform how can i have this facility.

Every 2 hours interval internet service is unavailable for next 1 one. Wishnet support keeps on giving false promises of resolving the issue asap, but the issue is still not resolved.

I availed Wishnet two months ago. From the day the connection was installed, the level o[censored]nprofessionalism showcased by the providers led me to wonder whether Wishnet cares at all about it's customers. After googling, I saw a lot of people have this problem. The service providers are nasty, take too long to update the internet pack, and owning to this I lose out on my office work. I am currently working from home and a day off the internet takes away valuable company time for which money is deducted. I am residing in lake gardens area and my Wishnet service provider is the most nastiest, most unprofessional, and most frustrating person ever.
Please demote such level o[censored]nprofessionalism showcased by your representatives. It is very frustrating, and surmounts to cheating because you guys are taking the money without providing a decent service.

Internet is not working at all. Cannot work from home.

My wifi plan is bronze 70, but when I use it, it is not giving me even 1mb speed also. When I will try to download anything it will give maximum speed of 500 kb. I have called consumer care of wish net still my problem isn't solved yet. It's really disappointing me because my mobile net gives more speed than my wifi. Please try to fix this problem asap.
Here is my customer id- 270131

This to inform that I am facing issues with connectivity for long time. Almost Everyday between 1 pm and 8 pm there are issues where either connection is not there at all or the bandwidth drops significantly which hugely impacts my office work especially conference calls over internet. I took Gold80 plan and it expires in July.

I want to officially lodge a complaint as after many call to wish net support team and technical teams visiting my place I can see Wishnet is very very reluctant to permanently solve the issue. I NEED ASSURANCE O[censored]NINTERRUPTED INTERNET CONNECTIVITY.

Because of poor service I want to discontinue the contract asap before the contracted period which is 20th Jul 2021. Please raise the disconnection request and let me know the procedures and if I will get any refunds from devices installed during original setup on 23rd March 2021.

I have recharged my connection still no internet.the customer service department, does not knows their job.please reconnect my services.

I want lo lodge a complaint against your service providers near my locality as the service provided by them is really pathetic and lagging.

They can’t make any commitment regarding the service resulting in hampering of Work from home scenario and virtual classes.

Lets take a current scenario,

I am not able to do my work from yesterday evening and on enquiring they told that it will be okay at 7:30pm and again on taking follow ups they are just saying it will be done.

But they main issue is that after calling and enquiring they switch off their phones and this is really irritating . The same is the issue from every one of the locality having Wishnet connection.

Could you please look into this matter with priority as it already hampered my 1 day work already and till now it is not fixed.

User id – 124224

Area – Jote Shibrampur, kol – 141

Also I would like to mention that I am with wishnet since 2018 and have referred many who also have taken connection the same and

I would demand proper service if I am paying for it else I would have to terminate this long bond .

Please look into this asap on priority .

Poor signal strength for all device in my home.

I have recharged your bronze plan yesterday. The payment has been done online. Earlier I used to do offline payment directly to " maa tara network'- our internet service provider.
From today afternoon, I am not getting internet connectivity. I told the service provider they said they would charge 200 rupees for no reason.
It might be because I have not paid the amount offline to them.

I need my problem to be resolved now . I have called at the help line no. but nothing has been done. I suspect a foul play here. Probably ISP of our area is involved.

Internet service provider : MAA TARA NETWORK, CONTACT NO: [protected].
Its my earnest request to you please do not harass your customers like this.

ISP is doing a foul play because I have paid the amount online and not through them.